I considered a number of VPN's before going with Buffered which I find excellent.

No issues in any aspect, On the rare occasions that I required assistance (in the initial set up stage), the Help Desk was outstanding. Would highly recommend Buffered to anyone considering using a VPN

¡Fácil de usar para principiantes!

Para un usuario nuevo de un servicio como este, es muy simple hacer que funcione. Hasta ahora no he tenido problemas, y recomendaría este servicio a cualquiera que esté pensando en usar una VPN por primera vez. El único inconveniente que encontré fue que la primera conexión requería que se instale el cliente VPN de Windows, lo cual yo no sabía. Una vez que supe esto, el resto fue muy simple. ¡Estuve mirando Netflix de los Estados Unidos toda la semana!

Scam scam scam.

I tried to create an account. Declined. Tried again. Declined. Checked my bank and my card was frozen from suspicious activity from their website, obviously I did do this, so unfroze it. Now I’m charged twice, and my account was never made so they are telling me I can’t get my money back. At this point they ask me for a screenshot of the charges... uh okay, with my bank info? So I screenshot and there’s FOUR charges, but “no way to get my money back” finally I get so angry she “finds a way” and so far only two have been reimbursed. Yeah, only sign up if your ready to be stolen from!! I understand how I was charged twice, but not four times. If they insist you have to have an account to bring up that info I should have never been charged in the first place!

Really shady VPN when it comes to money. Horrible customer support.

First, I have to mention the VPN service itself is okay. It usually works okay, has lots of servers to choose from and is relatively stable. It's worth nothing however that if you use Vypr from China, there has been a lot of downtime lately (late 2018 to early 2019), sometimes up to 3 weeks at a time. Now, my big complaint is that they seem to have really shady business practices with paying customers. I first registered with VyprVPN in 2014 with what they called at the time a PRO account, paying $99.99/year for the service. In 2017, the PRO service was discontinued and replaced with what they call the PREMIUM service, costing $80/year. Problem is, they never informed me or other customers by email about this so, if you didn't personally change from PRO to Premium in account settings, you would still be paying $99.99 yearly for their $80 Premium service, which I did until today. When I contacted their customer service about this, all they could manage to say was that it wasn't their responsibility to change their customer's payment plan and that they could do nothing about the extra money I had been paying them for the last 2 years. So, for the last 2 years, I paid VyprVPN either $19.99 or $39.98 extra that I didn't have to pay (depending on when in 2017 they switched from PRO to Premium). Might not seem like a lot but when you consider that they probably have thousands + customers and that I'm unlikely to be the only one with this problem...Terrible service!