Superb

I am using Hideme since last 2.5 years. In my view its one of the best VPN service provider. Their service and customer support both are very fast. Never faced any kind of serious issue and if it happened, it was resolved within 24 hours. Rates are also very economical in return of the value.

¡Fácil de usar para principiantes!

Para un usuario nuevo de un servicio como este, es muy simple hacer que funcione. Hasta ahora no he tenido problemas, y recomendaría este servicio a cualquiera que esté pensando en usar una VPN por primera vez. El único inconveniente que encontré fue que la primera conexión requería que se instale el cliente VPN de Windows, lo cual yo no sabía. Una vez que supe esto, el resto fue muy simple. ¡Estuve mirando Netflix de los Estados Unidos toda la semana!

Doesn't Offer Free American Server

There is no way to try this product without a free American server. Clearly, the developers decided to take a gun and shoot themselves in the foot here. Wouldn't recommend to anyone. I did try the trial through the Canadian server and even then speeds were slow. There are plenty of other products that offer free American servers, and I definitely recommend trialling a VPN before paying anything to the developers. A clear let down.

Really shady VPN when it comes to money. Horrible customer support.

First, I have to mention the VPN service itself is okay. It usually works okay, has lots of servers to choose from and is relatively stable. It's worth nothing however that if you use Vypr from China, there has been a lot of downtime lately (late 2018 to early 2019), sometimes up to 3 weeks at a time. Now, my big complaint is that they seem to have really shady business practices with paying customers. I first registered with VyprVPN in 2014 with what they called at the time a PRO account, paying $99.99/year for the service. In 2017, the PRO service was discontinued and replaced with what they call the PREMIUM service, costing $80/year. Problem is, they never informed me or other customers by email about this so, if you didn't personally change from PRO to Premium in account settings, you would still be paying $99.99 yearly for their $80 Premium service, which I did until today. When I contacted their customer service about this, all they could manage to say was that it wasn't their responsibility to change their customer's payment plan and that they could do nothing about the extra money I had been paying them for the last 2 years. So, for the last 2 years, I paid VyprVPN either $19.99 or $39.98 extra that I didn't have to pay (depending on when in 2017 they switched from PRO to Premium). Might not seem like a lot but when you consider that they probably have thousands + customers and that I'm unlikely to be the only one with this problem...Terrible service!